Terms of ServiceLast updated: [Insert Date]

Welcome to First Onsite Electrical Ltd. These Terms of Service ("Terms") govern your access to and use of our website and services. By using our website https://www.firstonsiteelectrical.co.uk, contacting us, or hiring us for electrical services, you agree to be bound by these Terms.

1. Company Information

Company Name: First Onsite Electrical Ltd

Registered Office: Suite G04, 1 Quality Court, Chancery Lane, London, WC2A 1HR

Email: [email protected]

Phone: 07412 000536

Website: https://www.firstonsiteelectrical.co.uk

2. Services We Provide

We offer electrical services for residential, commercial, and industrial properties, which may include:

- Electrical installation & maintenance

- Emergency repairs

- Consumer unit upgrades

- Lighting and power solutions

- EV charger installations

- Safety inspections & testing

We also provide information via our website and marketing platforms to promote and offer our services.

3. Use of the Website

You agree not to use our website:

- For any unlawful purpose

- To solicit others to perform or participate in unlawful acts

- To violate any laws or regulations

- To infringe upon our intellectual property or the rights of others

- To upload malicious code or spam content

We reserve the right to terminate your access for violating any of these terms

4. Quotes and Pricing

Quotes provided are estimates based on the information available at the time. Final pricing may vary depending on site conditions or changes to the scope of work. Any significant variation will be discussed and agreed upon in writing before proceeding.

5. Bookings, Cancellations & Payments

- Booking Confirmation: A booking is only confirmed once agreed upon in writing, verbally, or via electronic communication.

- Cancellation Policy: Clients must provide at least 24 hours’ notice for cancellations. Late cancellations may incur a fee.

• - Payment Terms: Payments are due as agreed, either upon completion or via staged payments for larger jobs. Late payments may incur interest and recovery costs under the Late Payment of Commercial Debts Act.

6. Liability

While we take every reasonable effort to ensure safe and compliant electrical work, we are not liable for:

- Any damage resulting from misuse or tampering after completion

- Delays caused by force majeure (e.g., weather, supplier delays)

- Third-party products or services

• Our liability is limited to the extent permitted by law.

7. Warranty

We offer a workmanship guarantee of [typically 12 months, unless otherwise stated] on new installations. Manufacturer warranties for supplied products apply as stated by the manufacturer.

8. Intellectual Property

All content, logos, and materials on our website are the property of First Onsite Electrical Ltd unless otherwise credited. You may not reproduce, republish, or exploit any content without express permission.

9. Data Protection & Cookies

We comply with the UK GDPR and Data Protection Act 2018. Our use of personal data is explained in our Privacy Policy and Cookie Policy. We use analytics and marketing cookies to optimise user experience and track advertising performance.

10. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with the updated date. Continued use of our services or website indicates your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

If you have any questions about these Terms, please contact us at [email protected] or call 07412 000536.